The KOALA 2.0 is backed by our 100% No Worries Warranty

If your KOALA 2.0 ever breaks or stops working, we'll replace it or issue a full refund with a 3 replacement maximum on damaged harnesses. If you need to start a return, please contact us via this form and we will take care of you.

If you have any questions, please do not hesitate to reach out to us at hello@hangtimegear.com.