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WHOLESALE - Terms & Conditions

Wholesale Application

Wholesale FAQs

TERMS & CONDITIONS

Placing Wholesale Orders

Once our Wholesale Program is ready for purchasing, here are the steps you will need to follow to make your first purchase:

  1. Login to your account at https://www.hangtimegear.com/account
  2. Once you are logged in you will be able to add items to your cart.
  3. Your wholesale discount will be automatically calculated for you.
  4. At checkout, we offer a verify of payment methods. NOTE: We do not offer conventional wholesale payment terms (net 30, etc)

If you have any trouble placing your wholesale order online, please don’t hesitate to reach out to our team for assistance. We can be reached by email at wholesale@hangtimegear.com or by phone at (505) 226-2185

Minimum Order Quantity

The minimum order quantity for all wholesale orders is 20 pieces.

Wholesale Pricing

All authorized wholesale buyers will receive 50% off of MAP (minimum advertised price). 

Domestic Shipping Charges

Shipping is not included in the cost of goods. Shipping charges are based on the number of pieces ordered:

20 pieces

$15

21-50 pieces

$25

51-100 pieces

$45

101-200 pieces

$75

201-500 pieces

$125

500-1000 pieces

$200

 

 

Orders above 1000 pieces

Custom


International Shipping Charges

Shipping is not included in the cost of goods. Shipping charges are based on the number of pieces ordered. Please contact us for custom pricing.

MSRP

Products or goods purchased from HANGTIME llc shall only be sold at the MAP. In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 20% below MAP. Permission for special sale events beyond the 20% discount by the Wholesale Account must be requested in writing to HANGTIME llc and will typically be granted on a quarterly basis.

Sales Channels

Wholesale buyers may resell HANGTIME products on their website and their physical locations (brick and mortar stores).

Restricted Sales Channels

Wholesale buyers will be prohibited from selling HANGTIME products on the following sales channels:

  • Amazon.com
  • eBay.com
  • Walmart.com
  • Target.com
  • Bestbuy.com
  • All third party resellers

Product Warranty

Our 100% Happiness Warranty applies to products purchased through our Wholesale Program. Your customers may reach out to us directly for all warranty claims. Learn more about our warranty at: https://www.hangtimegear.com/pages/happiness-warranty .

Returns

Yes, we are so confident you and your customers will love the KOALA that we will always refund you in full for unsold inventory. But you'll responsible for the return shipping charges.

Damages and Defects

Please inspect all shipments immediately upon arrival. Please contact HANGTIME llc at wholesale@hangtimegear.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise.

Delivery Window 

Domestic Wholesale orders typically take about 1-2 business days to process prior to shipping. Once the order has been processed and shipped, travel time within the United States takes between 3-7 business days for delivery, barring any transportation errors with the shipper. We also offer 2-day expedited shipping for smaller orders. 

Out of Stock

Out-of-stock items will be on a waitlist for you and we will alert you when they are available for purchase.

Restrictions

You must have a registered wholesale account with HANGTIME llc to have access to our wholesale pricing. Wholesale accounts are approved and revoked at the sole discretion of HANGTIME llc.