Shipping is on track & answering a few questions
It’s been an exciting week! We are off to a great start with our fulfillment partner, Fulfillrite! It’s been great to hear from you as your KOALAs arrive - thanks to everyone who has reached out to our team! As more backers receive their KOALAs we’ve been getting some good questions that I thought I would take a moment to address:
1) How exactly does the clamp work?
The clamp works by lifting the lever arm up to open it and then pushing the lever arm down to close it. Here’s a GIF showing the clamp in action:
2) Where should I attach the clamp for the strongest grip?
We recommend clamping it over the edge of something like a seam or a zipper. We designed it to limit the chance of damaging fragile textiles like GoreTex.
As always, we are extremely grateful for your support. If you’ve received your KOALA(s) and would like to help get the word out, please share our socials with someone you think would love what the KOALA has to offer.
Curious about your survey status? Go to https://koala.backerkit.com/ and enter the email you used on Indiegogo. (only applicable to campaign backers prior to 11/12/2019)
Cheers ~ Haj and The HANGTIME Team
P.S. As always, if you have questions, reach out! Our email is: email@example.com